Hangzhou West Lake Xinqiao Hotel is a four-star accommodation situated in the city center of Hangzhou, offering easy access to historical and cultural sites. Its proximity to West Lake makes it a significant stop for travelers interested in the area's heritage. The hotel features 342 well-equipped rooms and is designed to cater to both leisure and business guests. Notably, it provides modern amenities alongside traditional hospitality.
Location
The hotel is conveniently located 0.5 km from Ding'an Road and is a short travel distance from Longxiangqiao Station, facilitating access to public transport. It is situated within close proximity to notable attractions such as West Lake, Si Cheng Church, and Wushan Night Market. Hangzhou Xiaoshan International Airport is approximately 30 km away, making it accessible for travelers coming from afar.
Rooms
The hotel offers a total of 342 rooms, each equipped with essential amenities for comfort. Each room includes a minibar, air conditioning, a safe, and a hairdryer. Private bathrooms are fitted with complimentary toiletries and hair dryers. Guests can enjoy cable programming for entertainment during their stay.
Eat & Drink
On-site dining includes a restaurant that serves a variety of meals to guests. There is also a coffee shop available for lighter fare and beverages. A grocery/convenience store provides additional options for quick snacks or essentials. Guests can unwind at the bar/lounge, offering a selection of favorite drinks.
Leisure & Business
Recreational amenities include a sauna and an indoor swimming pool for relaxation and exercise. The hotel features a fitness center, catering to health-conscious visitors. Business facilities include a conference center, meeting rooms, and designated conference spaces for events and gatherings.
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Getting around
A list of all available modes of transport
City Centre
Hangzhou
2.8
km
Airports
Hangzhou Xiaoshan International (HGH)
28.7
km
Train
Hangzhou Railway Station
2.0
km
Underground
Longxiangqiao500 m
Ding'an Road600 m
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Spa Retreat
“The spa service was divine, with soothing treatments that left me feeling rejuvenated.” view full review
Spotless and Comfortable
“The room was impeccably clean and the bedding was so comfortable, ensuring a great night's sleep.” view full review
Very Accessible
“The accessibility features made it easy for us to navigate the facilities comfortably during our stay.” view full review
Perfect for Meetings
“The meeting room was well-equipped with excellent AV technology, making presentations seamless.” view full review
Solutions for hundreds of new century Shopping Center
180 m
Shopping Area
Solution of baixin Yuan China Shopping Mall
230 m
No.10 Huixing Road
HangZhou DianXin ChenLieGuan
360 m
Restaurants
Hangzhou Restaurant
260 m
1-3/F
Zhi Wei Guan
420 m
No.83 Renhe Road
Qing Teng Teahouse
550 m
278 Nanshan Rd Yuanhua Plaza
Haidilao Hot Pot
1.3
km
YanAn Road 135
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Clean and spacious rooms
Well-maintained pool area
Limited breakfast options
Parking situation
7.8/10
Very good
Rooms
8.2
Location
9.1
Service
7.9
Dining
5.6
Guest reviews
7.8/10
based on 20 reviews
Jack
United Kingdom,
January
2025
7.8/10
My stay at the hotel was quite pleasant overall. I loved the spacious and modern rooms, and the location was perfect for exploring the area. The amenities were good, but the breakfast left something to be desired as it could be more varied. The pool area was really nice, though, and made for a relaxing afternoon. While the price was fair, access to Wi-Fi came with an extra charge, which I found a bit inconvenient.
Rooms
9.0
The rooms were spacious and modern, making for a very comfortable stay.
Service
8.0
The staff was helpful, assisting with bookings and queries throughout my stay.
Location
9.0
The hotel was very conveniently located, close to many attractions and restaurants.
Dining
5.0
Breakfast options were quite limited, which I found disappointing.
Facilities
8.0
The pool area was well-maintained, providing a great place to unwind.
Jennifer
United States,
January
2025
7.6/10
I had a pleasant stay at the hotel, enjoying the clean and comfortable rooms. The staff was always accommodating and eager to help. However, I felt the dining options could have included more variety, especially at breakfast. The location was great, offering easy access to various attractions. Overall, it was a good value for money, but I wish Wi-Fi was complimentary instead of an extra charge.
Rooms
8.0
The rooms were very clean and provided a comfortable retreat after a busy day.
Service
9.0
The staff was accommodating and always eager to assist with requests.
Location
9.0
The hotel is conveniently located near several attractions, making exploration easy.
Dining
5.0
The breakfast options were somewhat limited, which was a bit disappointing.
Facilities
7.0
The hotel offered good amenities, but I didn't get to use all of them.
Ernie
United States,
January
2025
7.4/10
I had a nice stay at the hotel, with clean and comfortable rooms that provided a good value for the price. While the dining experience was a bit underwhelming with limited breakfast choices, the amenities overall were decent. The view from my room was stunning, and the pool area was a great place to relax, although the Wi-Fi should have been included rather than an extra charge.
Rooms
8.0
My room was clean, comfortable, and had a stunning view.
Service
7.0
The service was helpful, providing tours and ticket assistance when needed.
Location
9.0
The location was convenient, close to everything I wanted to see.
Dining
5.0
The breakfast options were quite limited, which was disappointing.
Facilities
8.0
The pool area was well-kept and a nice spot to unwind.
Johnny
United States,
January
2025
8.8/10
I had an enjoyable stay at the hotel, which offered a stunning view and spacious rooms. The location was ideal for exploring nearby attractions, but I felt the dining options could use some improvement and the pool area, while pleasant, could be more inviting. Overall, it’s a good spot for relaxation at a reasonable price, even though the Wi-Fi charge was unexpected.
Rooms
9.0
The rooms were spacious and provided a lovely view.
Service
7.0
Service was attentive, but I found the dining experience lacking.
Location
10.0
The location was ideal for exploring nearby attractions; very convenient.
Dining
5.0
The dining options were a bit limited, and the breakfast wasn't as varied as I hoped.
Facilities
6.0
The pool area was nice but could use more lounging space to be truly inviting.
Dorothy
United States,
January
2025
7.2/10
I had a great experience at this hotel, with clean and spacious rooms that felt modern and comfortable. The location was perfect, allowing easy access to local attractions. While the service was good, I found some aspects could be improved. The breakfast options were lacking, which was a bit of a letdown, but overall the value for money was decent.
Rooms
8.0
The rooms were clean, spacious, and modern, providing a comfortable stay.
Service
7.0
Service was decent, but there were moments when it felt like more attention was needed.
Location
9.0
The hotel was conveniently located near popular attractions, making it easy to explore the area.
Dining
5.0
The breakfast options were limited and didn't meet my expectations.
Facilities
7.0
Facilities were good, but nothing particularly stood out beyond basic amenities.
Parker
United Kingdom,
December
2024
8.2/10
I had a lovely stay at the hotel, enjoying the clean and comfortable rooms as well as the stunning views from my balcony. The dining options were decent but could use some improvement for breakfast. While the facilities were nice, I felt the overall experience could be even better with some updates. The pricing was reasonable for what I received, but it would have been nice to have complimentary Wi-Fi.
Rooms
8.0
The rooms were clean and comfortable, providing a great place to relax after a long day.
Service
9.0
The service was attentive, and the staff made me feel welcome throughout my stay.
Location
9.0
The hotel is situated in a lovely area with easy access to local attractions and beautiful views.
Dining
7.0
The dining experience was decent, but I felt that the breakfast spread could be improved with more variety.
Facilities
7.0
The hotel offered great facilities; however, some areas could benefit from updates.
Ellen
United States,
December
2024
8.4/10
I had a nice stay at this hotel which offers a fantastic value for the price. The rooms are notably clean and spacious, allowing for a comfortable retreat. While the dining options left a bit to be desired, particularly during breakfast, the location is convenient for exploring nearby attractions. Overall, it’s a solid choice, though not without some minor drawbacks.
Rooms
8.0
The rooms were spacious and clean, making for a comfortable stay.
Service
8.0
The service provided by the staff was quite attentive and welcoming.
Location
9.0
The hotel is conveniently located near many attractions, making it easy to explore the area.
Dining
5.0
The breakfast options were a bit limited, which was disappointing.
Facilities
7.0
The amenities were decent, but there could be more options available.
Julia
United States,
December
2024
7.0/10
I had a pleasant stay overall at the hotel. The rooms were clean and well-kept, providing a comfortable night's sleep. I really enjoyed the breakfast spread, though the limited options for other meals were a bit disappointing. The amenities were nice, but I felt that the Wi-Fi could have been better. For the price, it felt like a good deal, but there were some quirks that could be improved.
Rooms
8.0
The rooms were clean and very comfortable, making it easy to relax after a long day.
Service
7.0
The service was friendly, but at times a bit slow, especially during busy hours.
Location
9.0
The hotel was in a nice area, convenient for exploring nearby attractions and restaurants.
Dining
5.0
The breakfast was quite good, but the lunch and dinner options were very limited, which was disappointing.
Facilities
6.0
The amenities were decent, but the Wi-Fi connection was often unreliable.
Frederick
United States,
November
2024
8.6/10
I had a lovely stay at the hotel. The room was clean and comfortable, making it a great place to relax after a long day. The staff were very accommodating, which added to the positive experience. However, the dining options during breakfast could use some improvement; they felt a bit limited. The amenities were overall good, especially the pool area, which was well-kept. I felt I got a good value for what I paid.
Rooms
8.0
The room was clean and comfortable, providing a relaxing atmosphere.
Service
9.0
The staff were very accommodating and helpful throughout my stay.
Location
8.0
The hotel was conveniently located, with easy access to nearby attractions.
Dining
6.0
Breakfast options felt a bit limited, which is something I think could be improved.
Facilities
9.0
The pool area was well-kept and a nice place to unwind.
Oscar
United Kingdom,
November
2024
8.4/10
I had a great experience at this hotel! The rooms were spacious and well-kept, offering a calm retreat after a busy day. The staff made me feel welcomed, although sometimes service felt a bit slow. I loved the dining options, particularly the breakfast spread, which was more extensive than I expected. However, the pool area could use some improvements. Overall, it provided solid value for money, though there are a few areas that aren't quite ideal.
Rooms
8.0
The rooms were spacious and well-kept, providing a comfortable retreat.
Service
7.0
While the staff was welcoming, the service was occasionally a bit slow.
Location
9.0
The hotel is conveniently located, allowing easy access to local attractions.
Dining
9.0
I was pleasantly surprised by the extensive breakfast spread.
Facilities
6.0
The pool area was enjoyable, but it could be improved.
Scarlett
United Kingdom,
November
2024
8.6/10
I had a pleasant stay at the hotel, highlighted by the clean and spacious rooms and a lovely pool area. The restaurant offered some great dishes, but I found the breakfast options quite limited. The staff interaction was warm and helpful, which added to the overall comfort. However, the parking situation wasn't ideal, and the Wi-Fi was an additional charge.
Rooms
8.0
The rooms were clean and spacious, offering a very comfortable atmosphere.
Service
9.0
The staff was warm and helpful, making the experience enjoyable.
Location
9.0
The hotel was conveniently located near the beach and local attractions.
Dining
7.0
The restaurant had some great dishes, but the breakfast options were quite limited.
Facilities
9.0
The pool area was well-maintained and provided a lovely spot to relax.
Clean and spacious rooms
Limited breakfast options
Patrick
United Kingdom,
November
2024
7.4/10
I had a lovely stay at this hotel, with clean and modern rooms that were quite spacious. The service was attentive, although there were moments when it felt a little slow. The hotel is ideally located near the beach and some great local restaurants, making it easy to explore. However, I found the dining options to be lacking in variety during breakfast. Overall, it was a good experience with reasonable pricing but just missed that perfect mark.
Rooms
8.0
The rooms were spacious, clean, and modern, providing a comfortable stay.
Service
7.0
Service was attentive, but sometimes a bit slow during busy hours.
Location
9.0
The hotel is perfectly located near the beach and local restaurants, making it very convenient.
Dining
5.0
Breakfast options lacked variety which was a bit disappointing.
Facilities
7.0
The hotel had adequate facilities, but there was room for improvement in the dining area.
Jon
United States,
October
2024
8.2/10
This hotel has a fantastic view and is right by the beach, making it a perfect spot for relaxation. The rooms are spacious and modern, but I found the breakfast options to be a bit lacking. The staff were accommodating and helpful during our stay, which was a huge plus. Overall, it’s great value for money, but the parking situation could have been better managed.
Rooms
8.0
The rooms were spacious and modern, providing a comfortable stay.
Service
9.0
The staff were accommodating and helpful, making our stay more enjoyable.
Location
10.0
The hotel boasts a fantastic view and is conveniently located right by the beach.
Dining
5.0
Breakfast options were a bit lacking, which was disappointing.
Facilities
7.0
The overall amenities met expectations, though I wished for better parking arrangements.
Charles
United States,
October
2024
8.0/10
The hotel offers a comfortable stay with clean rooms and convenient amenities. The staff was welcoming, making the experience enjoyable. However, the breakfast selections could be improved, and I found the Wi-Fi to be an added expense. Overall, it's a solid choice with good value for money, but there are minor areas that need attention.
Rooms
9.0
The rooms were clean and comfortable, providing a cozy atmosphere for a relaxing stay.
Service
8.0
The staff was welcoming and attentive throughout my stay.
Location
9.0
The hotel is conveniently located near popular attractions, making it easy to explore.
Dining
5.0
The breakfast selections were somewhat limited, which was a bit disappointing.
Facilities
7.0
There are great amenities available, but the Wi-Fi came with an additional fee.
Mason
United Kingdom,
October
2024
7.0/10
My stay at the hotel was quite pleasant overall. The rooms were spacious and offered a beautiful view, which I loved waking up to each morning. The amenities were decent, but the Wi-Fi could use some improvement as it was a bit spotty. While the service was alright, I felt that there could have been more attentiveness. I appreciated the value for money regarding the room price, though the dining experience did not quite meet my expectations.
Rooms
8.0
The rooms were spacious and offered a stunning view.
Service
7.0
The service was decent, but I wished for a bit more attentiveness from the staff.
Location
9.0
The location was convenient, close to local attractions and easy to navigate.
Dining
5.0
The dining experience left something to be desired; the breakfast could have been more varied.
Facilities
6.0
The amenities offered were reasonable, but I found the Wi-Fi to be quite spotty.